Terms of Use
Questions about any of this: hellovenice@primalmoves.com
Last updated: 28 August 2026
Using this site
This site is operated by Primal Moves Venice. By using it you agree to these terms. The content is for general information about the studio, our classes and our memberships.
Bookings and payments
Classes, passes and memberships are booked and billed through Mindbody, and their checkout shows the price, term and cancellation terms for each purchase before you buy. Membership cancellation and freeze requests go through the front desk or hellovenice@primalmoves.com.
Your account
Keep your booking account details accurate and your login to yourself. We can decline or cancel bookings that misuse the booking system.
Content
Everything on this site - words, photographs, the method and the marks - belongs to Primal Moves or its licensors. Do not reuse it commercially without asking us first.
Changes
We can update these terms and the site at any time; the version here is the current one.
Mobile messaging
The Primal Moves Venice mobile message service (the “Service”) is operated by Primal Moves Venice (“Primal Moves Venice”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
What you agree to receive
By consenting to Primal Moves Venice’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Primal Moves Venice through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Primal Moves Venice. Your participation in this program is completely voluntary.
What it costs
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
Stopping messages
You may opt-out of the Service at any time. Text the single keyword command STOP to +1 833 987 8032 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Primal Moves Venice mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
Help
For Service support or assistance, text HELP to +1 833 987 8032 or email hellovenice@primalmoves.com.
Numbers we send from
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
Delivery
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
Liability for the Service
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Privacy
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.